At PIT, we’re honored that travelers and industry professionals have recognized our efforts to improve the traveler experience through better customer service, new and upgraded amenities, and improvements throughout the terminals, and we pledge to continue working diligently to earn your praise.
Accolades
2020
| Fast Company - World’s Most Innovative Companies | |
| Fast Company - World Changing Ideas Award 2020 |
2019
| Airports Council International – North America - Overall Public Relations Program 2019 Award for Medium-Sized Airports | |
| Travel + Leisure Top 10 Domestic Airports - The Top 10 Domestic Airports 2019 | |
| Future Travel Experience Global Award - FTE Global Accessibility Leadership Award 2019 |
2018
| Airport Service Quality 3rd Place Best Airport by Region (North America) | |
| J.D. Power Top 10 Medium Size Airport in North America | |
| Travel + Leisure Top 10 Domestic Airport | |
| ACI-NA Human Resources Change Management Program | |
| 3rd Place Airport Service Quality Awards - North America | |
| ACI-NA Environmental Achievement Award - Outreach, Education, and Community Involvement | |
| Best Overall Concessions Program (med size airport) - Airport Revenue News |
2017
| ATW Airport of the Year | |
| CAPA Centre for Aviation Regional Airport of the Year | |
| CEO Christina Cassotis - Excellence in Visionary Leadership Award | |
| CEO Christina Cassotis - Director of the Year (Medium Size Airports) | |
| ATW Airline of the Year - American Airlines | |
| Travel + Leisure Top 10 Domestic Airport | |
| J.D. Power Top 10 Medium Size Airport In North America | |
| Pittsburgh Magazine Best of the 'Burgh 2017 Award Winner |
2016
| Condé Nast Traveler Top 10 Domestic Airport | |
| TripAdvisor Top Airport for Shopping | |
| Travel + Leisure Top 10 Domestic Airport | |
| National Terrazzo and Mosaic Association Project of the Year | |
| March of Dimes (Pittsburgh Chapter) Special Construction Project Award | |
| Pittsburgh Creator of the Year – Clayton Merrell (Terrazzo Floor Artist) | |
| Robot Repair Shop Named Outstanding Public Art Project | |
| ACI-NA Best New Consumer Service Concept, Gold Key Parking Services | |
| USA Today 10 Best Airport for Shopping | |
| USA Today 10 Best Airport Bar/Restaurant Wait Staff, Bar Symon | |
| Airport Revenue News Best Overall Concessions Program | |
| Mothers' Nursing Lounge Named a Breastfeeding Friendly Location |
2015
| J.D. Power Top 10 Medium Size Airport in North America | |
| Airport Revenue News Best Customer Service (Small airports) |