Guideline, a spinoff of DIBZ, uses QR codes to direct users to a text message workflow that can be used for a variety of purposes, from sales to information to customer experience. DIBZ and the Allegheny County Airport Authority partnered to conduct a trial of the DIBZ SMS platform for customer assistance in Pittsburgh International Airport parking lots. By scanning a QR code and then following text message prompts, passengers can request parking related information including shuttle arrival times, TSA wait times, flight information, directions, vehicle problems, ticketing and payment and other assistance. This service was later expanded to include easy access to parking shuttle wait times, TSA wait times, and flight information.