From Plans to Projects: Identity Matters @ our Smarter Airport
Transforming travel at our Smarter Airport begins with putting the passenger first. In order to do that, our team members have to get to the places they’re needed to support our passengers. Whether it’s on a jet bridge, the tarmac, the control tower, the terminal or anywhere in between, identity matters.
We’re putting our strategic plans into motion with tangible projects these days and creating a new ACAA Identity Management System (IDMS) and revising our badging scheme. Our Access/ID Office will operate in a more efficient way, with increased data accuracy, improved customer service and a more secure way of processing and issuing badges.
We’re simplifying the color schemes of our badges, moving from five to just three, and ensuring the badging process is future-ready to support anticipated badge holder growth expected with our Terminal Modernization Project.
We’ve got you covered. Everything needed for identity management will be available through a user-friendly, self-service portal, eliminating many paper forms and in-person visits to the Access/ID office. The new badge scheme aligns to industry standards and best practices, improves the ability to quickly see who is authorized to be in any area, and showcases PIT’s progressive view of the future. Your identity matters as we create our Smarter Airport that will transform travel, and this is another way we’re enabling, equipping and empowering our people to do just that.